British tourists are getting better at complaining and standing up for themselves on holiday, but some are taking it a step too far, according to the Association of British Travel Agents (Abta).
An Abta spokesperson told the Times: "We should complain more, [because if] you don”t complain, the tour operator doesn”t get the chance to put things right", adding that some complaints were getting "ridiculous".
The newspaper lists a series of comical, often bizarre, complaints that British travellers have made in various places.
For instance, a holidaymaker in St Kitts demanded to move to another hotel after saying that she "could hear the sea waves breaking on the shore", while a customer at the Malmaison hotel in Birmingham claimed that the night-lights in his room made him think "the walk-in wardrobe was the loo".
The article concluded with an anecdote about an angry British traveller telling a waiter in Meribel in France that he should treat his customers as kings – "le client est roi" – to which the waiter replied: "But don”t you know what we did to our kings?"
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