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Europe Airport Closures: Update for isango! Customers

1

Following the recent airport closures in Europe as a result of the volcanic ash cloud, we have been inundated with customer queries on cancellations and refund policies.

To confirm, we are cancelling all pre-bookings without any penalties for isango! customers who are unable to attend their tour/activity as a result of airport closures and are offering a refund.

If you’re still concerned, you can contact us though our support page and we’ll try and get back to you as soon as possible.

For the very latest on airport closures and flight cancellations, please visit BAA and your airline website.

Thanks for your patience,
The isango! team

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